SERVICES > MANAGED SERVICES

Stable. Secure.
Always available.
With the managed
services of
Gemba

Gemba delivers high availability managed hosting for IBM Maximo and asset management solutions. For a reliable, scalable, and secure environment – fully managed, including monitoring, updates, and incident response.

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Management that goes further

Extends beyond uptime

We manage your IBM Maximo environment from OS to application layer. From patching to performance tuning, from backups to security checks – everything needed to ensure continuity and compliance.

Our specialists monitor proactively, identify trends, and adjust before an issue arises. Technical depth, short communication lines, and a team that knows your environment and thinks along with you: you can count on that.

Our managed
services

Helpdesk support

Questions, notifications, or something not running smoothly? Our service desk will help you quickly. We offer remote support and – if necessary – also on location.

First-line or second-line, technical or functional: you always get a clear answer from someone who knows what they are talking about.

DevOps support

We keep your environment running and moving. From infra to application, we provide updates, patches, and releases according to our DevOps principles – without surprises.

With smart monitoring and automation, we detect issues before they become a problem. This results in fewer fires and more progress.

Service Level Agreements (SLAs)

No vague promises, but clear agreements. Together, we determine the service level that suits your organization – from availability to response times.

You know exactly what to expect, and we make sure we deliver. Visible, measurable
and without noise.

Managed services from Gemba: that’s how you move forward

Less downtime and faster problem solving
Scalable support that grows with your organization
More focus on innovation and business processes
Access to experts without fixed personnel costs

“The collaboration is always smooth and proactive, with expertise, thinking along, and personal contact being paramount.”

“It’s about more than just technology, it’s also about the people. The people of Schiphol and Gemba know how to find each other very well. That is important, because you have to do it together.”

“Gemba is a reliable company that always focuses on finding a solution and also contributes ideas. The people within Gemba with whom we work are always very friendly, and I always feel welcome there.”

“IBM Maximo is a proven product with many possibilities. We are currently only using a fraction of it. We want to get much more out of Maximo to further improve the maintenance of our primary assets. Gemba’s specialized knowledge and broad experience are very important in this regard.”

“We can rely on Gemba and are satisfied with the collaboration. Gemba understands the challenges of Schiphol.”

At Gemba, it’s all about people; you have to enjoy yourself. Because you create a good product with craftsmanship and dedicated people.

Discover how

our managed services strengthen your asset management.

Schedule a consultation

Whether you are at the start of your asset management journey or want to optimize your current IBM Maximo environment – we are happy to help you further.

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Stable. Secure. Always available. With the managed services of Gemba